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  1. Homepage
  2. Homepage
  3. FAQ Gift Vouchers

Validity

How long is a gift voucher valid?

  •     A gift voucher is valid for 1 year from the date of dispatch

Is a voucher transferable to others

  •     All Smart Coasting vouchers are freely transferable.

The validity of my voucher has expired, can I extend it?

  •     Unfortunately it is not possible to extend the validity of the voucher.

Purchase and order

How can I pay at Smart Coasting?

  •     PayPal
  •     Amazon Pay

Where can I enter my voucher code?

  •     Put your articles into the shopping cart
  •     Click on the "discount code" field in the shopping cart and enter your code. Please be careful not to confuse the number 0 with the letter O and be careful not to use upper or lower case letters.
  •     The sum of your shopping cart will now automatically be reduced by the amount of the discount code.

Please note:

  •     Discount codes cannot be combined with other discount campaigns.
  •     Unfortunately, it is not possible to credit them against a cash payment.
  •     Only one discount code can be redeemed per order.
  •     The discount code has a limited validity.
  •     When exchanging a product purchased with a discount, the discount will not be credited and only the paid value can be used for the exchange.

Can I redeem several vouchers at once?

  •     No, it is not possible to redeem several vouchers in one order processe

Return and exchange

Can I cancel or revoke my voucher order?

  •     You can cancel or revoke your order if the 14-day statutory cancellation period has not yet expired.


 

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Service and advice

For questions you can reach us by:

ride@smart-coasting.eu


 

+49 (0) 2421 6949361



 

Monday- Friday

09:00 - 17:00 Uhr

Saturday

Closed

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