Validity

How long is a gift voucher valid?

•     A gift voucher is valid for 1 year from the date of dispatch

Is a voucher transferable to others

•     All Smart Coasting vouchers are freely transferable.

The validity of my voucher has expired, can I extend it?

•     Unfortunately it is not possible to extend the validity of the voucher.

Purchase and order

How can I pay at Smart Coasting?

•     PayPal
•     Amazon Pay

Where can I enter my voucher code?

•     Put your articles into the shopping cart
•     Click on the "discount code" field in the shopping cart and enter your code. Please be careful not to confuse the number 0 with the letter O and be careful not to use upper or lower case letters.
•     The sum of your shopping cart will now automatically be reduced by the amount of the discount code.

Please note:

•     Discount codes cannot be combined with other discount campaigns.
•     Unfortunately, it is not possible to credit them against a cash payment.
•     Only one discount code can be redeemed per order.
•     The discount code has a limited validity.
•     When exchanging a product purchased with a discount, the discount will not be credited and only the paid value can be used for the exchange.

Can I redeem several vouchers at once?

•     No, it is not possible to redeem several vouchers in one order processe

Return and exchange

Can I cancel or revoke my voucher order?

•     You can cancel or revoke your order if the 14-day statutory cancellation period has not yet expired.